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LTO says digital transactions rose to twenty% in 2024

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MANILA, Philippines — The Land Transportation Workplace (LTO) introduced on Wednesday that it’s making vital progress in its digitalization efforts, with the share of digital transactions rising from three % in 2023 to twenty % this 12 months.

LTO Chief Assistant Secretary Vigor Mendoza II emphasised that the company’s push for digitalization serves as a stepping stone towards making transactions extra accessible and handy for the general public.

“After I entered the LTO final 12 months, the net transactions of the LTO have been solely at three %. Now, it has jumped to twenty %. Our on-line transactions not solely make it extra handy for motorists and license holders,” Mendoza said in a Kapihan sa Manila Bay discussion board on Wednesday.

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READ: On-line driver’s license renewal for OFWs set for second pilot run

In keeping with him, the shift to digitalization goals to remove corruption throughout the company, particularly the prevalence of fixers.

“It additionally removes the face-to-face interplay, which is a systemic change aimed toward addressing the difficulty of corruption and fixers on the LTO. It additionally reduces the probabilities of ‘lagay-lagay’—you already know, these envelopes that individuals confer with. It will actually decrease the notion that the LTO is a corrupt company,” Mendoza underscored.

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The company will launch an educational video to help motorists in navigating and finishing on-line transactions themselves, in keeping with the LTO Chief Assistant Secretary.

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Mendoza highlighted that the LTO now gives on-line companies for each new motorcar registrations and renewals, reflecting the company’s efforts to reinforce accessibility and streamline processes.

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He defined that for motorcar renewals, the one required face-to-face step is visiting a non-public motorcar inspection heart to bear the required checks.

After finishing this course of, automobile house owners can finalize their transactions fully on-line sans the necessity to go to an LTO workplace.

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“All of these clearances, together with the clearances for emission, inspection, and all others, shall be uploaded on-line by the suppliers in order that the LTO can view them and proceed with processing the motorcar registration,” the LTO Chief Assistant Secretary said.

In the meantime, Mendoza famous that new motorcar registrations are processed by means of sellers, who already use the LTO’s on-line submitting system for a extra environment friendly transaction.

“The truth is, I spoke to a gaggle of sellers yesterday, and we’re actually pushing for them to not go to the LTO if doable. We encourage them to do on-line submitting as a substitute. That means, we are able to additionally monitor the information electronically,” he added.

Mendoza said that the LTO is within the technique of streamlining the documentary necessities for on-line transactions to make it simpler for motorists to submit their paperwork.

He acknowledged that the company nonetheless wants to enhance its on-line directions, particularly relating to the net fee course of.



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“Transportation Secretary Jaime Bautista’s directive is to speak in confidence to all fee gateways in order that motorists can select one of the best and most reasonably priced service for them,” he added.



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