Black Diamond Tools issued a voluntary recall on November 21, 2024, for its PIEPS Professional IPS avalanche transceiver after a single shopper report revealed a problem with the dimensions of the battery compartment. No accidents or fatalities related to this drawback have been reported.
Based on Black Diamond, the battery compartment for the PIEPS Professional IPS transceiver made out of October 1, 2023, to November 22, 2024, doesn’t match batteries on the decrease finish of allowable dimensions, like AAA (LR03). Consequently, the beacon won’t activate, or it might flip off inadvertently whereas in use whether it is impacted or jarred.
If that had been to occur in an emergency like an avalanche, it might make it troublesome or unimaginable to find a buried particular person.
“Shoppers who personal the PIEPS Professional IPS ought to instantly cease utilizing it and observe the recall procedures,” a press launch on the recall states.
Examine the label contained in the battery compartment door in your PIEPS Professional IPS. If the primary 4 digits of the beacon’s serial quantity begin between 2326 and 2445, your beacon is included within the recall. Black Diamond is providing to repair the affected gadgets without cost and return them to prospects inside 7 enterprise days. To begin the recall course of, go to the Black Diamond webpage.
Newest Black Diamond Beacon Recall
The recall of the PIEPS Professional IPS transceiver isn’t Black Diamond’s first. In March 2021, the model recalled the PIEPS DSP avalanche transceivers after customers reported that they might be errantly and unexpectedly switched from “ship” mode to “search.” In 2020, Nick McNutt was buried in an avalanche, and his PIEPS DSP transceiver stopped working. He was buried for five minutes earlier than his crew dug him out.
Then, in March 2023, the model issued one other recall for its Recon LT transceivers. Once more, the problem concerned transceivers unexpectedly coming into “search” mode regardless of the rotary change remaining within the “ship” place.
This most up-to-date recall comes forward of ski season. In case you personal a PIEPS Professional IPS transceiver from Black Diamond, you possibly can ship it to the model and conceivably have it again inside every week or two.
For patrons in North America, right here is the recall guarantee you should fill out. You possibly can select between getting a refund for the $530 avalanche transceiver or having Black Diamond restore it and return it. You should submit a photograph of your beacon with the guarantee and might embody feedback.
When you’ve got particular questions concerning the recall, the model will be reached at 1-866-306-0865 Monday via Friday, 9 a.m. to 4 p.m. MT, or by electronic mail at 2024PROIPSrecall@bdel.com.
