Park Metropolis, Utah — After a tough Christmas vacation interval for Park Metropolis Mountain Resort, Vail Resorts is providing reductions on subsequent seasons’ cross choices.
As we speak, the Utah ski resort issued an apology to friends for the expertise throughout the ski patrol strike. As well as, it has introduced that affected friends will likely be provided reductions on subsequent seasons’ Epic Move merchandise. It bears some resemblance to when Vail Resorts provided reductions following the COVID-19 shortened 2019-20 season.
“We deeply worth the belief and loyalty of our friends, and whereas Park Metropolis Mountain was open throughout the patrol strike, it was not the expertise we wished to supply,” mentioned Deirdra Walsh, the VP and COO of Park Metropolis Mountain Resort. “We’ve got heard our friends’ suggestions and are offering credit to those that skied and snowboarded at Park Metropolis Mountain throughout that point. We’re dedicated to rebuilding the belief and loyalty of our friends by delivering an distinctive expertise at Park Metropolis Mountain this season and sooner or later.”
Right here’s the official letter that was despatched to Epic passholders at present:
“I wish to sincerely apologize for the expertise you had throughout the patrol strike at Park Metropolis Mountain which ended January 8. We deeply worth your belief and loyalty, and whereas the mountain was open throughout this time, it was not the expertise we wished to supply you. We have heard your suggestions and perceive your frustrations.
To deal with the on-mountain expertise, we’re offering all Move Holders a 50% credit score per day skied or snowboarded at Park Metropolis Mountain between December 27, 2024, and January 8, 2025, to use towards the acquisition of a 2025/26 cross of equal or higher worth to their 2024/25 cross. Season cross per-day credit are calculated based mostly on eight days, and Epic Day Move per-day credit are calculated based mostly on the variety of days bought.
The minimal credit score quantity these Move Holders will obtain is 25% of the overall buy worth of their 2024/25 cross. All credit will likely be custom-made for Move Holders based mostly on the value of their 2024/25 cross, product kind, and variety of days skied between December 27, 2024, and January 8, 2025.
Move Holders’ present 2024/25 season cross, or unused days on their 2024/25 Epic Day Move, will stay lively to be used over the rest of this season.
In March, you’ll obtain a customized electronic mail along with your particular credit score and promotion code. Within the meantime, please assessment our Incessantly Requested Questions.
Our hope is that these custom-made credit exhibit our dedication to you as a valued Move Holder. I’m assured that our group’s collective ardour for Park Metropolis Mountain, our friends, and our neighborhood is powerful, and that we’ll present the expertise you anticipate, this season and into the longer term.
Sincerely,
Deirdra Walsh
Chief Working Officer
Park Metropolis Mountain”
An identical letter with despatched to those that purchased Epic day passes (i.e. elevate tickets) on the ski resort. They’ll use these credit for a Day Move or an Epic Move.
Picture Credit: Matt Omann, Park Metropolis Mountain Resort
